Usability Should Be a Key Requirement for Enterprise Asset Management Software
Whenever a new customer came on board, I often asked them why they chose the eQuip! Enterprise Asset Management Software. They always mentioned the “Usability” factor.
Our customers are absolutely right. “Usability” is a key differentiator for the eQuip! software from its competitors. I believe “usability” should be a key criteria when an organization is selecting the Enterprise Asset Management Software. Moreover, “Usability” should be a key criteria when any organization is selecting any type of business software, period.
Businesses shouldn’t put up with bad software. They should demand great software that supports ease of use, flexibility and mobility. Buyers of Enterprise Asset Management software should expect the same things.
Late last year, Avon decided to stop implementing SAP due to “usability” issue. After struggling for a long time, the company was forced to write down somewhere between $100M and $125M on its balance sheet to stop this implementation.
It was the right decision, although it was a costly decision. $125 Million.
As the industry analyst Michael Krigsman said, “Basically, users will accept less crap today, when it comes to software. That is because the world of consumer software has become easy and simple to use and has trained users to expect that business software will follow a similar model. And if it doesn’t, people are much less patient than they were in the past.”
Usability is particularly important to Enterprise Asset Management Software, because the value of Enterprise Asset Management Software is dependent on how integrated this software is with the daily equipment management processes: procurement, receiving, asset transfer, reporting, maintenance, retirement. Usability is the key to drive user adoption and acceptance.
If you would like to view some of the features in eQuip!, and experience how easy it is to use eQuip! for the day to day asset management tasks, you can visit here to check out.